Privacy policy

This Privacy Policy explains how BudgetKits (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our Site, use our services, or make a purchase from budgetkits.shop (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected under this Policy. Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, adjust the “Last updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from various sources as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain depend on how you interact with our Site and use the Services. “Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. The sections below describe the categories and specific types of personal information we collect.

Information you provide directly

Information you provide through the Services may include:

• Contact details, including your name, address, telephone number, and email address.

• Order details, including your name, billing address, shipping address, payment confirmation, email address, and telephone number.

• Account details, including your username, password, security questions, and other information used for account security.

• Customer support information, including details you share when communicating with us, for example when you send a message through the Services.

Some features of the Services require you to provide certain information about yourself. You may choose not to provide this information, but then you may be unable to use or access those features.

Information we collect about your use

We may automatically collect certain information about your interaction with the Services (“Usage Data”). We use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include how you access and use our Site and your account, device information, browser information, network information, your IP address, and other information about your interaction with the Services.

Information we obtain from third parties

We may also obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, which collect payment data (for example bank account, credit or debit card details, billing address) to process your payment, fulfill orders, and deliver the products or services you request so that we can perform our contract with you.

• When you visit our Site, open or click emails we send, or interact with our Services or ads, we or our partners may automatically collect certain information using online tracking technologies, including pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties is handled in accordance with this Privacy Policy. See also Third-party websites and links below.

How we use your personal information

• Providing products and services. We use your personal information to provide the Services under our contract with you, including processing payments, fulfilling orders, sending account and transaction notices for purchases, returns, and exchanges, creating and managing your account, arranging shipping, facilitating returns and exchanges, and providing other account-related features. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In that case Shopify processes your data as set out in its Privacy Policy and Consumer Privacy Policy.

• Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or post, and showing you advertisements for products or services. This may include using your information to tailor the Services and ads on our Site and on other websites. If you are a resident of the EEA, the legal basis for these processing activities is our legitimate interest in selling our products under Article 6(1)(f) GDPR.

• Security and fraud prevention. We use your personal information to detect, investigate, and act on potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. Do not share your username, password, or other access details with anyone. If you believe your account has been compromised, contact us immediately. For EEA residents, the legal basis for this processing is our legitimate interest in keeping our website secure for you and other customers under Article 6(1)(f) GDPR.

• Communication and service improvement. We use your personal information to provide customer support and improve the Services. This is in our legitimate interest to communicate with you, provide effective services, and maintain our business relationship with you under Article 6(1)(f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. Details about the Cookies used to support our store with Shopify are available at https://www.shopify.com/legal/cookies. We use Cookies to support and enhance the Site and Services, including remembering your actions and preferences, performing analytics, and understanding user interaction with the Services. This is in our legitimate interest to operate, improve, and optimize the Services. We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and on other websites.

Most browsers accept Cookies by default, but you can set your browser to delete or refuse Cookies. Deleting or blocking Cookies may negatively affect your user experience and may cause some Services, including certain features and functionality, to not work properly or to become unavailable. Blocking Cookies may also not fully prevent how we share information with third parties such as our advertising partners.

How we disclose personal information

In certain circumstances we disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons described in this Privacy Policy. These circumstances may include:

• Vendors or other third parties that perform services on our behalf, for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

• Business and marketing partners to provide services and show you advertisements. These partners use your information in accordance with their own privacy notices.

• When you direct, request, or otherwise consent to us sharing information with third parties, for example to deliver products to you or through your use of social media widgets or login integrations.

• Our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.

• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations including responding to subpoenas and similar requests, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of users or others.

Third-party websites and links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should read their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information on those sites. Information you provide in public or semi-public areas, including on third-party social networks, may be visible to other users of the Services and users of those platforms without limitation on use by us or by third parties. The inclusion of such links on our Site does not imply endorsement of the content on such platforms or of their owners or operators, except as stated in the Services.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided personal information to us, contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” personal information of individuals under 16 years of age as those terms are defined by applicable law.

Security and retention of your information

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information you send to us may not be secure in transit. Do not use unsecured channels to send sensitive or confidential information.

How long we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or meet other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and apply only in certain circumstances. In some cases we may deny your request to the extent permitted by law.

• Right of access or to know. You may have the right to request access to the personal information we hold about you, including details about how we use and share it.

• Right to deletion. You may have the right to request that we delete personal information we hold about you.

• Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.

• Right to portability. In certain circumstances and with certain exceptions you may have the right to receive a copy of your personal information and to request that we transfer it to a third party.

• Right to opt out of sale, sharing, or targeted advertising. You may have the right to ask us not to “sell” or “share” your personal information or to turn off processing for purposes considered targeted advertising under applicable privacy law. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will, where required, treat that as a request to opt out of selling or sharing information for the device and browser you use to visit the Site.

• Restriction of processing. You may have the right to ask us to stop or restrict processing of personal information.

• Withdrawal of consent. Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

• Appeal. You may have the right to appeal our decision if we decline your request. You can do this by replying directly to our denial.

• Manage communication preferences. We may send you promotional emails. You can opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send non-promotional emails, such as messages about your account or orders you have placed.

You can exercise these rights where indicated on our Site or by contacting us using the details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information about you to verify your identity, such as your email address or account details, before responding. Where permitted by law, you may designate an authorized agent to submit requests on your behalf. Before we accept such a request, we require proof of authorization and may ask you to verify your identity directly with us. We will respond within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, contact us using the details below. If you are not satisfied with our response, you may have the right, depending on where you live, to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority. For the EEA you can find a list of supervisory authorities for data protection online.

International users

We may transfer, store, and process your personal information outside the country where you live. Your information may also be processed by staff and third-party service providers and partners in those countries.

If we transfer your personal information outside Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country deemed to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, contact us at info@budgetkits.shop.

For purposes of applicable data protection law, and unless expressly stated otherwise, we are the controller of your personal information.